Job Information Hostel Support Worker
Job Type Full-time
Duration Untill 13/03/18
Department Housing
Category Customer Service
Sub Category Support Worker
Shift As agreed
Minimum Education GCSE/NVQ or equivalent
Degree Title
Minimum Experience 3 Years
Age 25 Years Plus (Experienced) - 25 Years Plus (Experienced)
Job Status
Start Publishing 27-01-2017
Stop Publishing 27-02-2017
[London,United Kingdom ]

We are seeking an experienced and committed person to give support to some residents who may have complex needs. The ideal candidate must have experience in working in a supported housing environment with knowledge of best practices and delivering support which achieves independence, promotes and empowers service users. The job is on a rota basis and applicants will be expected to work some mornings, afternoons, long days, nights and weekends.

Our benefit package includes 25 days holiday per annum, contributory pension scheme and a commitment to training and development.



Education and Qualifications
GCSE /NVQ Level 2   /  Essential


Knowledge and Experience
Experience of working in a /supportive environment   /  Essential                                                         
Experience of working with young people in a hostel
environment   /   Desirable
Experience and understanding of housing projects   /   Desirable
Awareness of Health and Safety issues   /   Essential
Experience of dealing with public in difficult situations   /   Essential

Preferred Skills

You will need to have excellent organisational skills, and be computer literate.  However most importantly, you will need to demonstrate a strong commitment to customer service, including a caring supportive and flexible attitude. You should also possess excellent communication skills, both verbal/written and be confident in dealing with a diverse range of issues and enjoy communicating with people of all ages.

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