Job Information Apprentice Operations Assistant
Job Type Full-time
Duration 12-18 month
Category Housing
Sub Category Housing Customer Service
Shift 35 hours per week
Minimum Education College
Degree Title
Minimum Experience Less than 1 year
Age 16 Years Plus - 16 Years Plus
Job Status
Start Publishing 09-06-2016
Stop Publishing 12-07-2016
[Esher,United Kingdom ]

The apprenticeship programme is delivered in the workplace and covers personal skills, functional skills (Math, English, ICT – exempt for those with GCSEs); NVQ modules and CIH certificate modules. You will be required to attend 3 to 4 study days during the programme as a networking opportunity or attend college on a day release.

You will report to one of our Operations Officers and as part of the Operations Team, you will build skills and experience in providing a high quality first point of contact for our internal customers and other callers contacting the Association. You will assist with dealing with a broad range of housing management, leasehold management, finance and repairs enquiries. You will also assist colleagues in providing an efficient and responsive service to customers and suppliers, providing administrative support and creating and maintaining records as required.

The deadline for applications is 12 noon Tuesday 12 July 2016.

Interviews will take place on Wednesday 20 July 2016.

To apply please download the following documents:



There is no requirement of prior housing knowledge and experience as full training will be provided. 

The Level 2 Intermediate Apprenticeship in Housing delivered by CHS / Housing qualification – day release at a local college

Preferred Skills

Most important of all we are seeking someone with real enthusiasm and keen to work in the housing sector.

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