Job Information
RECEPTIONIST/TELEPHONIST
Qualifications
Preferred Skills
Job Type
Full-time
Duration
Permanent
Department
Administration
Category
Administration
Sub Category
Shift
9 AM to 17 PM
Requirements
Minimum Education
GCSE/NVQ or equivalent
Degree Title
"C" grade or above, incl. English&Maths
Minimum Experience
1 Year (working within a busy office)
Age
25 Years Plus (Experienced) - 25 Years Plus (Experienced)
Job Status
Start Publishing
09-02-2017
Stop Publishing
09-03-2017
Location
[London,United Kingdom ]
Description
OBJECTIVES OF POST
- To be first point of contact for visitors to head office and telephone enquiries.
- To provide an efficient and courteous response to callers, and to identify the nature and urgency of the query, deal with simple enquiries or refer callers correctly as appropriate.
- To process incoming and outgoing mail promptly and efficiently.
- 5 GCSE ‘C’ grade or above, or equivalent including English and Maths
- Understanding of Filing systems / methods and the ability to maintain, update including both manual and computer systems.
- Experience of Microsoft Word/Excel
Ability to
- communicate well with tenants, staff, contractors and outside agencies (clear speaking voice)
- record telephone enquiries accurately using MS Outlook
- prioritise workload and self motivation
- work as part of a team
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